IT Services
Remote Support

 

Thanks to the power of the internet, we are now able to help fix your computer by assisting your remotely from our offices. We accomplish this by being able to view your screen and operate your computer using Remote Desktop software.

What is required for us to Remotely Support you:

  • A Desktop or Laptop running Microsoft Windows
  • Access to the internet
  • 2MB Hard Drive Space
  • Our Secure Remote Desktop Software (Which provides a ID and Password that changes everytime you open it which makes your PC secure).
  • A phone call to 011 794 5415 to let us know about your problem, and to give us the ID and Password that our remote desktop software provides you
 
Onsite Support

Do you have a problem where you need us to help you on location? Do you have a problem that affects a number of users in the company? Are large amounts of downtime an issue for your business?

Phantom Computers technicians can help you with your IT related issue at your location, whether it is:

   Desktop Software Support
   Networking problems
   Hardware Issues
   Server Support
   Installations
   Virus Issues
   Printer Problems
   Moving of Hardware
   Configuration and installation of IT Security products

Or any other issue that we may be able to help you with, Contact Us and we'll schedule a call out.